Case Study

Superior Groundcover

Boosts Efficiency & Streamlines Operations with NetSuite ERP & Field Service Management

ClientSuperior Groundcover

IndustryMaterial Placement Services

LocationMichigan

Key SolutionsNetSuite ERP, Field Service Management

PartnerBlueCollar Cloud

Overview

Founded in 2000, Superior Groundcover offers material placement services including hydroseeding, erosion control, and stone delivery for both commercial and residential projects. As their business grew, managing multiple sites with fragmented systems became a significant bottleneck. They needed a comprehensive solution to integrate their operations and improve efficiency

The challenge

Superior Groundcover Challenge

Superior Groundcover’s previous setup relied on multiple disconnected systems, including QuickBooks for ERP, Google Sheets for invoicing, and iSolved for payroll. This fragmented approach resulted in

  • arrowMANUAL PROCESSES

    Scheduling, billing, and project management were time-consuming and inefficient

  • arrowLACK OF REAL-TIME DATA

    Visibility into financials, project status, and inventory was delayed, hindering decision-making

  • arrowPOOR COMMUNICATION

    Coordination between field teams, operators, and dispatchers was slow, leading to operational delays

These inefficiencies were limiting their ability to scale and optimize performance

Suoperior Groundcover Solution

The solution

With the help of BlueCollar Cloud, Superior Groundcover implemented NetSuite ERP and Field Service Management (FSM) to transform their operations

  • arrowAutomated Field Service Management

    Assigning tasks to field technicians, tracking vehicle inspections, and managing recurring tasks all became automated, reducing manual work

  • arrowReal-Time Scheduling and Dispatching

    FSM’s dispatch board streamlined task assignments and ensured smooth communication between field teams

  • arrowCustomized Workflows

    BlueCollar Cloud developed custom workflows for vehicle-toemployee assignments, improving task coordination and ensuring seamless updates for scheduling and job completion

The results

Since going live with NetSuite, Superior Groundcover has experienced transformative improvements

1

50% Faster Operations

Integrated systems eliminated manual processes, significantly speeding up project management, billing, and scheduling.

2

Real-Time Data Access

The team now has immediate visibility into financials, inventory, and project data, allowing for faster and more informed decision-making.

3

Enhanced Reporting

Comprehensive, automated reports such as weekly landscaper schedules and yardage tracking have improved resource allocation and planning

Continous partnership

Superior Groundcover is already planning to expand NetSuite’s capabilities across additional business units. With ongoing support from BlueCollar Cloud, they aim to continuously improve workflows and achieve even greater operational efficiency