Case Study

Leading Commercial & Residential Landscape Services Company

Boosts Efficiency & Streamlines Operations with NetSuite ERP & Field Service Management

IndustryMaterial Placement Services

LocationMichigan

Key SolutionsNetSuite ERP, Field Service Management

PartnerBlueCollar Cloud

Overview

Founded in 2000, this material placement services company specializes in hydroseeding, erosion control, and stone delivery for a variety of commercial and residential projects. As the organization expanded, managing operations across multiple job sites using disconnected systems created significant inefficiencies. A unified, end-to-end solution became essential to streamline operations and enhance overall productivity

The challenge

Superior Groundcover Challenge

The organization’s previous setup depended on several disconnected systems—such as QuickBooks for ERP, Google Sheets for invoicing, and iSolved for payroll. This fragmented approach led to inefficiencies, data silos, and limited visibility across operations.

  • arrowMANUAL PROCESSES

    Scheduling, billing, and project management were time-consuming and inefficient

  • arrowLACK OF REAL-TIME DATA

    Visibility into financials, project status, and inventory was delayed, hindering decision-making

  • arrowPOOR COMMUNICATION

    Coordination between field teams, operators, and dispatchers was slow, leading to operational delays

These inefficiencies were limiting their ability to scale and optimize performance

Suoperior Groundcover Solution

The solution

With guidance from BlueCollar Cloud, the organization implemented NetSuite ERP and Field Service Management (FSM) to modernize and streamline its operations.

  • arrowAutomated Field Service Management

    Assigning tasks to field technicians, tracking vehicle inspections, and managing recurring tasks all became automated, reducing manual work

  • arrowReal-Time Scheduling and Dispatching

    FSM’s dispatch board streamlined task assignments and ensured smooth communication between field teams

  • arrowCustomized Workflows

    BlueCollar Cloud developed custom workflows for vehicle-toemployee assignments, improving task coordination and ensuring seamless updates for scheduling and job completion

The results

Since implementing NetSuite, the company has seen transformative improvements across its operations.

1

50% Faster Operations

Integrated systems eliminated manual processes, significantly speeding up project management, billing, and scheduling.

2

Real-Time Data Access

The team now has immediate visibility into financials, inventory, and project data, allowing for faster and more informed decision-making.

3

Enhanced Reporting

Comprehensive, automated reports such as weekly landscaper schedules and yardage tracking have improved resource allocation and planning

Continous partnership

The organization is planning to extend NetSuite’s capabilities across additional business units. With continued support from BlueCollar Cloud, they aim to further optimize workflows and drive greater operational efficiency.